What Is Business Software?

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Business software is computer applications designed to aid with the management and performance of a business that can improve productivity and accuracy. They can be used for various tasks, such as customer relationship management, project management, sales force automation, and financial accounting. There are a variety of software for business each one adapted to the requirements of its particular industry.

For example, a business that sells products online may benefit from the power of features like customer relationship management software, which permits greater transparency and trust to be built with customers. This kind of software can also provide key insight into the performance of a business, such as how well its marketing is performing or how effective its website is in making potential customers.

Business software is widely used and has played a key role in the growth of numerous businesses around the world. The first software for business applications was designed for white-collar work, with large mainframe computers being utilized to automate tasks such as bank cheque processing and factory accounting. Word Perfect and Microsoft Word led to the end of the IBM typewriter, while mathematical spreadsheet programs such as Lotus 1-2-3 or Excel became very popular with corporate consumers.

Some business software is interactive. This means that users can manipulate data and receive results immediately. Some business software can run in batch mode. This means it can be programmed to run on autopilot and generate reports without the involvement of the user. When a glitch in the software of a business occurs, a team is tasked with resolving the issue, so that users can return to their jobs. This is known as business application support.